Privacy information
Your details, thoughtfully handled.
Updated 12 November 2026
What we use
Account registration uses your email address and a password. We store a password hash, account information and secure session records. Checkout, packing and delivery use your selected scoops, contact details, delivery address, payment references and delivery updates.
Why we use it
We use these details to sign you in securely, confirm payments, save your scoop items, pack and deliver purchases, send account or order emails and provide support.
Service providers
Cashfree handles payment processing; Shiprocket and its courier partners receive the information needed to deliver a parcel; Resend sends transactional emails. The store does not ask you to send card details, banking passwords or payment OTPs to support.
Cookies and account access
A secure, HttpOnly session cookie keeps you signed in. Your cart and an order recovery reference may be saved in this browser tab. Sign out on shared devices. Your password-reset links are personal and expire; do not share them.
Questions and requests
Email hello@arviscoop.com for questions, corrections or a request concerning your data. We may need to keep order, payment and support records for packing and delivery, security, disputes or record-keeping required by law.